Purchase through Bitcoin, no email recieved.

Post here if you have problems ordering or unlocking the evaluation version with your new key
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Magzpierz
Posts: 202
Joined: Tue Sep 13, 2011 5:09 am

Sat Apr 19, 2014 8:40 am

I decided to purchase another copy for steam using the bitcoin option. Unlike other threads I've seen my payment went through successfully. and It informed me that I should receive an email soon containing my key. That was 17 Hours ago and I am yet to receive my key. I am not sure what 'support' I need to contact as the coinbench website contains very little if no information.
Chris_The_Great wrote:I will make a bug report forum after release. If I make one now you will only fill it with posts about p­ie.
Kenshi Forums in a Nutshell:
http://youtu.be/KM8cz1Ca-Os

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PnzrNorm
Posts: 1182
Joined: Mon Apr 15, 2013 5:52 am
Location: Steam: PnzrNorm

Sat Apr 19, 2014 5:26 pm

There is a post about this occurring to another user located here:
http://www.lofigames.com/phpBB3/viewtop ... =12&t=6391

Send a PM to Chris, or if you have Twitter, find him at:
www.twitter.com/lofigames

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Magzpierz
Posts: 202
Joined: Tue Sep 13, 2011 5:09 am

Mon Apr 21, 2014 2:15 pm

Just keeping anyone who is interested up to date. Chris responded by twitter and told me to email a person at a lofigames address. That was a day ago. Awaiting response.
Chris_The_Great wrote:I will make a bug report forum after release. If I make one now you will only fill it with posts about p­ie.
Kenshi Forums in a Nutshell:
http://youtu.be/KM8cz1Ca-Os

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Magzpierz
Posts: 202
Joined: Tue Sep 13, 2011 5:09 am

Tue Apr 22, 2014 4:12 pm

And now everything is fixed :>
Chris_The_Great wrote:I will make a bug report forum after release. If I make one now you will only fill it with posts about p­ie.
Kenshi Forums in a Nutshell:
http://youtu.be/KM8cz1Ca-Os

thamurdoc
Posts: 1
Joined: Wed Jul 30, 2014 2:04 pm

Wed Jul 30, 2014 2:07 pm

Same thing happend to mehttps://coinbench.io/kenshi/transactions/status/1KjV5onrF6TVLCg96q4Zg4oAm2kvNtQfsx
Payed directly but havn't recieved a key yet what do i do?

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Koomatzu
Developer
Posts: 192
Joined: Mon Dec 30, 2013 1:06 pm
Location: United Kingdom
Contact:

Wed Jul 30, 2014 4:24 pm

Sorry about this thamurdoc - I'm looking into it for you.

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