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Payment won't complete

Posted: Tue Nov 01, 2011 2:31 am
by Temper
Hi everyone !

I'm trying to purchase Kenshi,but the order seems to get stuck at the complete order screen. :(

I've tried filling the form out in every concievable way I can think of,but when I click complete order it just returns to the complete order screen.

I'm trying to pay by credit card,but at the top of the Lo-Fi games store it keeps appearing in red the text *Test payments are not allowed*.Yet I've not chosen this method.


Any ideas ?

Temper

Re: Payment won't complete

Posted: Tue Nov 01, 2011 2:38 am
by Steverson
I'm having the same issue.
The only thing that I've noticed is that under the "Payment Method" area on the first page of the form, there is a box reading "Test mode activated for this session only. To reset mode, quit / close all browser windows."
I have tried closing out of my browser, I have cleared my cookies, and I've even attempted it with a completely different browser, but to no avail.
I tried looking on the FastSpring website to see if there was any information on this issue there, but they only seem to have information on how easy it is to sell products with their services.
This is getting a little frustrating, so I hope some sort of answer will be available soon, and I'm sure that whatever it is, I'll end up feeling kind of dumb for having not noticed it before.

Re: Payment won't complete

Posted: Tue Nov 01, 2011 2:40 am
by Scab
Same problem.

Re: Payment won't complete

Posted: Tue Nov 01, 2011 2:44 am
by Hollownerox
I have the same issue as well, hope someone will come and clear up what to do or at least give an alternate form of payment.

Re: Payment won't complete

Posted: Tue Nov 01, 2011 2:49 am
by hasaosan
its not for sale yet is why cazz desura hasnt put it threw yet

Re: Payment won't complete

Posted: Tue Nov 01, 2011 2:52 am
by Temper
hasaosan wrote:its not for sale yet is why cazz desura hasnt put it threw yet
Hi !

yeah i had that nagging feeling that it wasn't ready yet.Wierd that the link is on offer however.

Temper

Re: Payment won't complete

Posted: Tue Nov 01, 2011 2:55 am
by Hollownerox
That could be it, I just checked Desura and it would appear that Kenshi is not up yet; hopefully that's the issue and not some random error.

Re: Payment won't complete

Posted: Tue Nov 01, 2011 3:28 am
by Steverson
That would actually make a lot of sense. I think all of us are kind of antsy right now because of how eager we are.

Re: Payment won't complete

Posted: Tue Nov 01, 2011 6:43 am
by toaster Assassin
Chris said: The purchase link is going to be delayed a little, because I left it so last minute Desura are taking their time to approve it, and I'm honour-bound (and possibly law-bound) to synchronise the release time with them. So for now you can play the demo, and hopefully within the next 24 hours you will be able to purchase it and unlock the demo to full-version.



Chris is synchronizing the payment option between Desura and his own personal site, if you cannot buy from Desura then you cannot buy directly from Chris. Therefore the buy button may just be a "Test mode" to test the third party service.