Game crashes on startup.

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heistman
Posts: 5
Joined: Sun Jan 06, 2019 11:30 pm

Sun Jan 06, 2019 11:42 pm

Whenever I start Kenshi it immediately crashes and gives me an error: "Failed to load render system. You probably need to install the june 2010 directX runtimes located in the dependencies folder"

I looked in the dependencies folder and ran the DXSETUP.exe file. My issue is still occurring, and I've looked everywhere online to no avail.

Help is much appreciated, thanks.
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someone
Developer
Posts: 360
Joined: Fri Aug 23, 2013 6:00 pm
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Wed Jan 09, 2019 6:11 pm

Sometimes the directx installer failed to install all the required files for some bizarre reason.
Check if you have both d3dx11_43.dll and d3dcompiler_43.dll present in your c:\windows\system32\ folder.
It is possible to manually extract them from the cab files in the dependencies folder if they didn't install properly.

heistman
Posts: 5
Joined: Sun Jan 06, 2019 11:30 pm

Thu Jan 10, 2019 12:28 am

someone wrote:
Wed Jan 09, 2019 6:11 pm
Sometimes the directx installer failed to install all the required files for some bizarre reason.
Check if you have both d3dx11_43.dll and d3dcompiler_43.dll present in your c:\windows\system32\ folder.
It is possible to manually extract them from the cab files in the dependencies folder if they didn't install properly.
Thanks for the reply! I checked my system32 folder and both files are present. Would I need to replace them, as they might be corrupted? If so, what steps do I take? Thanks.

someone
Developer
Posts: 360
Joined: Fri Aug 23, 2013 6:00 pm
Contact:

Thu Jan 10, 2019 4:53 pm

Hmm, I suggest using dependency walker to determine the actual error.
Open RenderSystem_Direct3D11_x64.dll with this: https://github.com/lucasg/Dependencies/ ... _Debug.zip and it should tell you what is wrong.

heistman
Posts: 5
Joined: Sun Jan 06, 2019 11:30 pm

Tue Jan 15, 2019 11:24 pm

someone wrote:
Thu Jan 10, 2019 4:53 pm
Hmm, I suggest using dependency walker to determine the actual error.
Open RenderSystem_Direct3D11_x64.dll with this: https://github.com/lucasg/Dependencies/ ... _Debug.zip and it should tell you what is wrong.
Can't find that file for some reason. I've tried messing with my graphics drivers to no avail. Still unable to play unfortunately.

rerutnev
Posts: 18
Joined: Sat Dec 15, 2018 4:04 pm

Wed Jan 16, 2019 11:56 pm

It's in your "/Kenshi" folder. Or should be, at least.

heistman
Posts: 5
Joined: Sun Jan 06, 2019 11:30 pm

Sun Jan 20, 2019 8:32 pm

rerutnev wrote:
Wed Jan 16, 2019 11:56 pm
It's in your "/Kenshi" folder. Or should be, at least.
Tried it, still crashes on startup. Is this a bug, or is something wrong with my pc?

heistman
Posts: 5
Joined: Sun Jan 06, 2019 11:30 pm

Sat Jan 26, 2019 12:50 am

Is anyone able to help on this? I would really like to play this game. I was recommended this game, and I guess I spent my money for no reason.

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