[READ THIS 1ST!] KNOWN PROBLEMS AND SOLUTIONS

[Captain Deathbeard]

I will add known fixes here over time. Most things can be fixed by making sure you install everything from the dependencies folder.

Since updating, the game crashes shortly after everything is loaded. It happens even if I start a new game.

You need to re-install fresh, make sure to delete all your old kenshi folder first (or it wo), and back up your saves.

I have a laptop with 2 video cards. At startup the game only recognises the crappy onboard card, but does not list the good one.

Its a problem with nVidias Optimus driver stuff. To fix this, you need to go into the nVidia control panel and add the game there. Once the game is added, you need to explicitly set it to use the nVidia card instead of Intel as that's not the default setting when you add a new game.

Same if you have the problem with an ATI card, you need to add kenshi in the ATI Catalyst Control panel.

OR, this is how i fixed it without optimus installed, using just the NVIDIA control panel:

I tried the nVidia control panel thing you said, but the kenshi launcher still only shows my crappy Intel card

Don't worry, the launcher is lying. If you did the fix shown above then the game will run using your nVidia card.

When I press OK on the config screen, another config screen pops up, then crashes when I press OK again

or

Since updating, the game crashes when I try to start/import load a new game on the titlescreen

This is some kind of file mix-up error. You can fix it by doing a fresh install. Make sure to delete the whole kenshi folder first, then install. You can backup the SAVE folder first if you want to protect your savegames.

the game doesnt run at all, or it crashes after I click OK in the config window

1st, Make sure you didn't install in any kind of windows /Program Files/ folder. Windows likes to break games in the program files folders.

2nd, try running the game as Administrator. If you have steam version, go to the local game files, find kenshi_STEAM.exe and right click->run as administrator.

3rd Make sure you actually have a PC capable of running games. You don't need a great videocard, but its not going to run if you have a stone-age video card or a cheap on-board intel card. It needs at least pixel shader 3.0 and vertex shader 3.0

I can get to the opening screen, but the New Game option instantly causes a crash

It is likely your graphics card can't support the game. You need vertex and pixel shader support. This is often a problem with non-gaming laptops.

The game crashes right after I press OK in the config window

You have to install directX9. Directx11 doesnt count, its a separate thing. Go to the kenshi/dependencies folder for an installer.
If that doesn't work, update your graphics card drivers.

[Hatsune_Neko]

Steam Users and Crashes

Steam has a nice little tool called Validate files
in case your game has crashed and becomes unstable it has been shown that this can fix you up after a crash. Its not a fix all but it has been proven to work many times.

In your game library locate your Kenshi game

data folder.png (54.75 KiB) Viewed 89920 times

Right click on Kenshi a popup menu will open up
Look for the label called Properties and click that.

Steam Properties.png (58.65 KiB) Viewed 89920 times

A new window will open up.

Kenshi Properties.png (22.4 KiB) Viewed 89920 times

Look for the table labeled Local Files and click that.
you will now see this.

Kenshi Properties 2.png (13.84 KiB) Viewed 89920 times

Click "Verify Integrity of game cache"

It will take a minute or two but it will go thru your Kenshi date files and find any corrupted ones and fix them. This fix will not fix everything. but is a lot easier than deleting Kenshi and redownloading it.


For Non-steam to keep your game updated, run the WyUPDATE application to make sure that your non-Steam copy of the game is patched to the most current version.




Missing File permission errors
Please read about Missing File Permission errors

[Hatsune_Neko]

Issue: Game doesn't start or hangs while showing its running.

Question:
Game doesn't start and just hangs, Computer says its running but nothing is showing. how do i fix this.

Answer:
First, please zipup and upload the settings.cfg,kenshi.cfg, and controls.cfg files

you can find them in your steam directory in \steamapps\common\Kenshi,
Then delete settings.cfg, kenshi.cfg and controls.cfg first before following the lower suggestion.


please zip up and upload the files first, the Devs really need the information to fix it as they can not reproduce the issue.

If the above doesn't work then try the below answer.




First, move your saves folder. and if you made any mods, do the same for them.

then uninstall Kenshi throu steam
go to the Kenshi folder ( example )
J:\SteamLibrary\steamapps\common\Kenshi

Delete the folder.
reinstall Kenshi
move your saves and mods back over.
start the game.

[Captain Deathbeard]

NEW ISSUE: The game crashes whenever you go to a particular area of the map

It's caused by a corrupt file, go into \data\newland\land\overlaymaps\ and delete all the files named new_overlay.x.x.png. Then re-validate your files on steam or re-install.

[Caliburn]

I crash when saving or when the game auto saves

This seems to happen when users don't have the privilege to write to their saves folder, which can also happen to Administrators for some reason. To fix that follow the steps below:

Take Ownership
You need to take ownership of folders and files on the system. Even if you log in as an Administrator, you may not have access to change or install files. The Program Files folder is set to the Trusted Installer group, separate from Administrator access.

1. Open Windows File Explorer.
2. Right-click on your Kenshi folder (e.g. C:\Program Files (x86)\Steam\steamapps\common\Kenshi). Select Properties then the Security tab.
3. Click Advanced. This opens an Advanced Security Settings screen.
4. Next to the Owner, click Edit or Change.
5. To change the owner, select the Advanced button to select from a list. Or you can type in the user account name in the "Enter the object name to select" box. Click Ok.
6. Select the check-box to Replace owner on subcontainers and objects. This appears under the Owner you changed to.
7. Click Apply. Wait until completed.
8. When it finishes, click OK on all boxes to close everything.

Fix Permissions
With the files and folders claimed by your account, you need to apply permissions changes.

1. Open Windows File Explorer.
2. Right-click on your Kenshi folder (e.g. C:\Program Files (x86)\Steam\steamapps\common\Kenshi). Select Properties then the Security tab.
3. Click Advanced and click Change Permissions.
4. Select Administrators or your account. Click Edit.
5. On the Permissions screen, click Add.
6. Change the Applies To drop-down menu to This folder, subfolders and files.
7. Select the option for Full Control.
8. Click Apply. Wait for it to complete.
9. Close all screens and restart your computer.