(Only if you purchased here at lofigames.com)I lost my key!
Send an email to orders -at- bmtmicro.com. You will need to tell them the exact email address you used when you ordered, and ask them to re-send you your key.
Do the same as above, send an email to orders -at- bmtmicro.com and they will sort it out for you.I bought the game but mis-typed my email address, so I never got my key!
-if you buy now here on the lo-fi website, you will get an additional Steam key in your email when you buy.I want a Steam key! Steam key? Steam keyyy!!!
-if you bought here on the lo-fi website in the past, you should be able to use your existing Kenshi key to redeem a Steam copy. (Got an older, name/key combo? Just leave the name part out)
-If you bought on Desura or GamersGate you should be able to use your existing Kenshi key to redeem a Steam copy.
-If you had a key personally generated by me (eg you lost your key and asked for a replacement) then it won't work on Steam unfortunately, as it won't be in the archive. Sorry about that, but please don't pester me to personally get you a Steam key.
This is a bug in BMT Micros system. You'll need to email them, same as above, to orders -at- bmtmicro.com and they will sort it out for youI bought Kenshi through lofigames.com but the Steam key that came with the order confirmation email just displays as ##regkey2##
Send proof of purchase to sam.h@lofigames.com and we will do our best to replace your Desura key with a Steam key.Desura lost all my games and won't respond to my emails!
If your key came from IndieGoGo, email Sam with a copy of your indiegogo email: sam.h@lofigames.comI got my key on IndieGoGo, and it won't work on Steam!
First make sure you update Steam like this:I bought Kenshi on Steam but the box that pops up just says "Requesting key".
Also you can try this solution (the exact file you need to delete may be a different name):
"I had this problem today, deleted a file called "localconfig.vdf" in C:\Program Files (x86)\Steam\userdata\92291496\config
Restart steam and problem solved."
The first few hundred sold were a name-key combo, but it caused a lot of trouble for some people, so now its just a keycode. So if you have one of these old name/key ones, you are awesome, and you can enter your name and key all on one line like this, with a space in between:I bought the game after 1st release and it doesn't work now? I remember having to enter a name and a keycode
jim willigers 00000-00000-0000-00000-00000-00000
Keys are usually sent instantly, but in rare cases there are credit card checks and stuff that can delay your order, so sometimes it can take a few hours. Also, check your junk mail. If you still don't get your key, send me a pm or an email to specialorders at lofigames .comI bought kenshi but have not got my key delivered!
Steam version is DRM free! So if you download through Steam, it is already the full version, no need to enter a key.I have the game on Steam but I don't know where to enter the keycode. No "Enter key:" box appears when I start the game.
No sorry, this requires manual work for me to do this so I don't have the time. But once you enter the key on your system it will always be the full working version, so you can download it on desura as a demo and it will still work fully.I want a desura key, but I didn't buy it on desura. Can you convert my key to a desura one?
Sorry, I think the order system I use used to show my email address in the reply field, but now it doesn't. If you have an un-claimed bonus, send your email reply to specialorders at lofigames.com.I paid extra for one of the special bonus versions, because I am great. But in the email, it had instructions to just "reply to this email" to claim my bonus. But the reply address was an @bmtmicro.com address.
Sorry if I have forgotten anything! Just send me a reminder email, I have a lot of stuff to remember all at once.I paid for one of the special bonuses but its not in the game! You've forgotten me!
If your key is in this format, it's more likely to be valid.Is my CD key valid?
XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX
If you bought in 2011 just after release you may have a name/key combination. In which case, enter it like this with a space in between:
john smith XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX
For both playing the game and entering key, you don't need the Internet.Can I use/enter my key while offline?
No, even if you buy your key with BMT, Desura or GamersGate, you will be asked to enter your key on starting until you enter your key.Does it matter where I get my key from?